Skip to main content
Addons On screen Support AI Assistant Find and activate the record. Asistan responds to the information you prepared for live support questions; transferred to the interview support team that cannot be solved.

Prepare information resources

Assistant Tools Add product conditions, help texts and support hours to the part. Update the resources when the information changes. For example, if the duration of the packages has changed, edit the text that the assistant will use accordingly. The plugin log manages the availability of the support assistant. A separate model or API key form does not open; you will prepare information sources through Assistant Tools.

Sends user questions

Write the question

1. Write the question

Product conditions in your information sources may be asked.
The user opens the live support icon of the site, writes and sends the question to the message field. The response reads in the same interview; the additional information is maintained to talk if necessary. The visual question is about the use time of the product. The support team will follow the call to the competently via the same request. List and response steps on the team side Live Support is in the guide. For general assistant chat assistant Use the screen.