> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zonely.gen.tr/llms.txt
> Use this file to discover all available pages before exploring further.

# Domain Name, DNS and Cloudflare Problems

> Zonely CNAME redirect, Plesk default page solution, ERR_TOO_MANY_REDIRECTS and Cloudflare proxy configuration.

Publishing your website in Zonely infrastructure **completely Cloudflare and CNAME records** executed over. Direct server does not need to open A record to IP address and is not IP by the system.

> [!WARNING]
>
> **No A Registration in Zonely — Only CNAME Used:**
> While connecting your website, Zonely does not want to enter an IP address from you or open A registration. Only after adding your domain to Cloudflare `premium.zonely.gen.tr` to the target **CNAME** You need to open the registration.

***

## Most Frequently Asked Problems and Solutions

> [accordion] I see Plesk Default Page or a Site Closed warning when opening my site
>
> It is one of the most common cases in support requests. This error has two basic reasons:
>
> 1. **Record from the Old Hosting Provider:**
>    If you have used your domain name in another hosting or server, you belong to your old server on Cloudflare DNS table **A** or **AAAA** the recordings can be upright. In this case Cloudflare CNAME experiences flattening conflict and leads visitors to the cPanel welcome screen of the old server.
>    * **Solution:** Cloudflare **DNS → Records** Go to the menu. `@` (root domain name) and `www` all old definitions for **A** and **AAAA** Delete records. Leave only Zonely CNAME logs.
> 2. **Domain Name Dispute on License Panel:**
>    The requests from Zonely SaaS server match the domain name on your license. If the address you entered from the browser with the domain name defined in your license in the Zonely panel does not match the letter, the system *"This domain is not available"* alert.
>    * **Solution:** Zonely on your customer panel **My Licenses** Go to the section. Your license domain is the same one-to-one by the domain you add to Cloudflare (`https://` or without subfolder, only `alanadiniz.com` confirm format)

> [accordion] My site displays ERR\_TOO\_MANY\_REDIRECTS (redirect loop)
>
> This error is caused by the numbness of SSL hand jamming protocols between your browser and Cloudflare and Zonely server.
>
> * **Why Root:** SSL/TLS encryption mode on Cloudflare control panel **Flexible** When set as (Flexible), Cloudflare tries to connect to the Zonely server on the background when talking to HTTPS with the browser. Zonely is an endless routing cycle, as it pushes all HTTP traffic automatically to HTTPS (`ERR_TOO_MANY_REDIRECTS`) occurs.
> * **Precise Solution:**
>   1. [Cloudflare Dashboard](https://dash.cloudflare.com/)Login to ' and select your domain name.
>   2. From left menu **SSL/TLS** Click on the tab.
>   3. Encryption mode **Full Price** (Full) or **Full (Strict)** change as.
>   4. After the change, clean and clean the cache of your browser (`Ctrl + F5`) Re-open your site.

> [accordion] How should CNAME records be corrected for Zonely?
>
> After redirecting your domain to Cloudflare (Updated the nameserver addresses) Cloudflare -> **DNS → Records** on the following tab **two CNAME records** Simply create:
>
> | Genre | Name (Name) | Goal (Target) | Proxy Status | TTL |
> | :- | :- | :- | :- | :- |
> | **CNAME** | `@` | `premium.zonely.gen.tr` | **Proxied (Orange Cloud)** | Auto |
> | **CNAME** | `www` | `premium.zonely.gen.tr` | **Proxied (Orange Cloud)** | Auto |
>
> > [!NOTE]
> >
> > `@` represents your root domain (`alanadiniz.com`), while `www` represents `www.alanadiniz.com`. Make sure both records have the proxy status **Orange Cloud (Proxied)**.

> [accordion] I cannot connect to my Minecraft server (oyna.alanadi.com) or WebSender
>
> Your website should work behind Cloudflare Proxy (Orange Cloud) but **Minecraft gaming server ports (TCP 25565)** and **WebSender port (TCP 8000)** Cloudflare cannot pass from the standard web proxy layer.
>
> * **Why Root:** Your gaming subdomain (`oyna` or `play`If your server is marked as Orange Cloud (Proxied) on Cloudflare of your IP, the connection will appear when players are trying to enter the game or the server is closed.
> * **Solution:**
>   1. Cloudflare DNS management is the registration you define for your gaming server (`oyna` or `mc`Find out.
>   2. Proxy status of this record from orange **DNS Only (Gri Cloud)** bring to the situation.
>   3. Subdomain names that will be linked to WebSender or remote MySQL are also necessarily **DNS Only** must.

> [accordion] How do I connect a play or oyna subdomain to my game server and create an SRV record for a custom port?
>
> Follow these two steps on Cloudflare to easily connect your players to your server:
>
> 1. **Adding A Record (For Standard Port 25565):**
>    * **Type:** `A` | **Name:** `oyna` *(or `play`)* | **Goal:** `Sunucu_Statik_IP` | **Proxy:** **DNS Only (Gri Cloud)**.
> 2. **Add SRV Registration For Private Ports (Front: 25577, 25585 etc.):**
>    * If your provider has given a special port outside the standard 25565, players are in Cloudflare to enter the port without writing **SRV** Open registration:
>    * **Service:** `_minecraft` | **Protocol:** `TCP` | **Name:** `oyna` | **Priority:** `0` | **Weight:** `5` | **Port:** `25577` | **Goal:** `oyna.alanadiniz.com`.
>
> For detailed explanation and control steps [Server Connection and Player Status Guide](https://docs.zonely.gen.tr/en/troubleshooting/server-connection-login-address-and-player-status-problems.md)You can review 'n'.

> [accordion] How long should I wait while my domain shows Pending in Cloudflare?
>
> If you have received your domain name from another domain name company (GoDaddy, Namecheap, Natro, Turhost etc.), you need to redirect DNS/Nameserver addresses from the company’s control panel to two addresses Cloudflare has given you.
>
> * **Nameserver Seat Time:** Update DNS servers across the globe depending on your domain name extension and your internet service provider **24 hours with 15 minutes** between.
> * **SSL Certificate Preparation:** Domain name in Cloudflare **Active** After passing the status of Cloudflare Universal SSL certificate is usually created **10-15 minutes** takes place. In this process you can see temporarily *"SSL hand jam fail (Error 525/526)* on your site; the certificate is automatically straightened when activated.

***

## Quick Control List

Check these 4 items before opening the support request when you live access problem on your site:

* [ ] Cloudflare DNS table `@` and `www` for the old provider **A/AAA** not only `premium.zonely.gen.tr` **CNAME** There are records.
* [ ] Cloudflare **SSL/TLS** Mode **Full Price** or **Full (Strict)** set.
* [ ] Zonely Customer Panel -> **My Licenses** The domain name on the page matches the letter.
* [ ] Game server sub-domain name (`oyna.alanadiniz.com`) **DNS Only (Gri Cloud)** marked as.


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