> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zonely.gen.tr/llms.txt
> Use this file to discover all available pages before exploring further.

# Design, Theme and Logo Problems

> No change of Uploaded logo, 90-100 KB visual size limits, Ctrl+F5 cache cleaning and theme color settings.

When visual and style customizations on Zonely themes, there may occur when changes are not immediately reflected due to browser cache and file size restrictions.

***

## Most Frequently Asked Problems and Solutions

> [accordion] Logomu yönetim panelinden yükledim fakat sitede hala eski logo / 'Zonely' görünüyor
>
> Support tickets are one of the most common topics (*"I can't add my logo or write Zonely"*).
>
> * **1. Browser and CDN Cache (The Most Common Reason):**
>   Modern browsers and Cloudflare keep logo, favicon and CSS files in local memory to improve the speed of websites. Even if you change the file, the browser continues to show the old logo.
>   * **Solution:** From your keyboard **+ F5** (For Mac `Cmd + Shift + R`) Completely clean browser cache by pressing keys and refresh the page forced. You can also check from a different browser or hidden tab.
> * **2. File Size and Format Restrictions:**
>   * Your Logo File **90-100 KB** If the size is over or if it is a huge raw file with very high resolution, the system can stop installing due to security and speed optimization.
>   * Your Logo [TinyPNG](https://tinypng.com/) compacted with a optimization tool and transparent background **Psy** or **SVG** reinstall in format.
> * **3. Accurate Logo Area:**
>   There are separate logo areas for both desktop and mobile appearance in Zonely themes. Make sure both areas are updated.

> [accordion] I changed the theme color codes but the buttons or menus were broken
>
> * **HEX Format Error:** We say at the beginning when entering the color code (`#`) Remembering the sign (for example `#2563eb` instead of `2563eb` writing) leads to the color of the browser and the interface to turn to default or transparent color.
> * **Custom CSS conflicts:** *Special CSS* in the management panel is a decorated braces that have not been closed in code added to the field (`}`) or any CSS rules after the nail mark may be invalid. Verify syntax validity when adding custom CSS.

> [accordion] I installed Favicon but I didn’t change on the browser tab
>
> Favicon files are the most aggressively cached assets by browsers.
>
> * **Solution:** Your Favicon `32x32` or `64x64` pixels size `.ico` or `.png` Make sure it is in the format. Clean browser history and cache; change will completely sit within 1-2 hours depending on the browser.


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