> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zonely.gen.tr/llms.txt
> Use this file to discover all available pages before exploring further.

# Users

> Edit user accounts; manage roles, credit, orders and support history.

**Management panel → Users** Find accounts from the section, edit their information and review the history records of the user’s orders. To change the information of the account **Edit**to see the operations and records of the user **View** Use option.

## Find the user

Type the user name in the search field. Check the credit balance, last entry and registration date of the account in the list. Related Line **three points** open the menu.

[![User search, Account transactions](https://mintcdn.com/zonely-a8cd49e7/p416fWLSb82eFgIT/images/panel/users-guide-20261025/01-kullanici-listesi-en.png?fit=max\&auto=format\&n=p416fWLSb82eFgIT\&q=85\&s=9eb1db1fa454595bde90e96e98f65028)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/01-kullanici-listesi-en.png)

> [card] 1. User search
>
> Find the user about typing the account name.

> [card] 2. Account transactions
>
> Open the details, order and history with the Edit.

| Transaction | What is open? |
| - | - |
| **Edit** | User name, email, password, credit and 2FA settings |
| **View** | Account summary, fast transactions, orders, products and history records |
| **Copy** | New user display based on the information of the selected account |

## Edit account information

From the user’s trading menu **Edit** Select. After changing the areas, under the screen **Update** Press the button.

### User name and email

**Username**The name used on the site of the account. **Email** type email address for account. If the names and surname areas are used in the registration settings, this information is also located on the same screen.

[![User name, Email](https://mintcdn.com/zonely-a8cd49e7/BOitza0qvZDaIiSS/images/panel/users-guide-20261025/02-hesap-bilgileri-en.png?fit=max\&auto=format\&n=BOitza0qvZDaIiSS\&q=85\&s=52536796bf91693b6dd76b9bbb456281)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/02-hesap-bilgileri-en.png)

> [card] 1. User name
>
> Type the username that will appear on the site of the account.

> [card] 2. Email
>
> Enter the email address to be used for the account.

### Change password

New password **Password** again, the same password **Password (Repe)** enter the field. Make sure two areas are the same **Update** Press the button.

[![New password, Password repeat](https://mintcdn.com/zonely-a8cd49e7/BOitza0qvZDaIiSS/images/panel/users-guide-20261025/03-sifre-en.png?fit=max\&auto=format\&n=BOitza0qvZDaIiSS\&q=85\&s=dd36b96264effce6b1aee0480a95ee9b)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/03-sifre-en.png)

> [card] 1. New password
>
> Enter the new password for password change.

> [card] 2. Password repeat
>
> Type the same new password again.

### Credit and two-stage verification

**credit**indicates the user’s current site balance. Use this space to edit the amount. To send credit to the user **Manage User → Send Credit** open the process.

**2FA**The two-stage verification status of the account. **Open** and **Closed** Select the status that the account will be used from the options. Changes **Update** Save with.

[![Credit balance, Two-stage verification](https://mintcdn.com/zonely-a8cd49e7/BOitza0qvZDaIiSS/images/panel/users-guide-20261025/04-kredi-ve-2fa-en.png?fit=max\&auto=format\&n=BOitza0qvZDaIiSS\&q=85\&s=73494f28d2955039b21275267c0f79de)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/04-kredi-ve-2fa-en.png)

> [card] 1. Credit balance
>
> Edit the current credit amount of the account.

> [card] 2. Two-stage verification
>
> Select Open or Closed status for 2FA.

## Give user role, credit or product

List **three points → View** open the way. **Manage User** buttons on the top of the screen open the processes for your choice.

[![Role Ver, Send Credit, Submit Product, Block](https://mintcdn.com/zonely-a8cd49e7/BOitza0qvZDaIiSS/images/panel/users-guide-20261025/05-hizli-islemler-en.png?fit=max\&auto=format\&n=BOitza0qvZDaIiSS\&q=85\&s=986df4ea7496000459148c3112746e84)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/05-hizli-islemler-en.png)

> [card] 1. Role Ver
>
> Open the role appointment process to the selected user.

> [card] 2. Send Credit
>
> Open this account credit sending process.

> [card] 3. Send Product
>
> Open to identify products to the user.

> [card] 4. Block
>
> Switch to the blocking process of the account.

> [tab] Cast A Role
>
> Select the role to the user and complete the role of giving part. Role site permissions, game authorizations and duration [Roles](https://docs.zonely.gen.tr/en/guides/permissions.md) prepared from the section. User assigned roles under account summary **Roles** Check in the card.

> [tab] Send Credit
>
> Check the credit amount to be selected account and sent; complete the process on the shipping screen. Then check the user’s current balance from the account summary. You can review credit loads and other account movements from the following past sections.

> [tab] Send Product
>
> Select the product to be given to the user and complete the product sending process. Then you have the same account **Products** Check the product and license status listed by opening the part.

> [tab] Obstacle
>
> Open the blocking process of the account and complete the blocking information to the application. After the obstacles [Blocked accounts](https://docs.zonely.gen.tr/en/guides/blocked-users.md) Follow the section.

## View account summary

In the user card right **Total Spending**, available **credit**, **Last Seen** and **Registration Date** You can see the information together. **Registration IP** and **IP Type** fields are shown if there are such information that belongs to the account. Gold **Roles** lists the assigned roles of the card user.

[![Account summary](https://mintcdn.com/zonely-a8cd49e7/BOitza0qvZDaIiSS/images/panel/users-guide-20261025/06-hesap-ozeti-en.png?fit=max\&auto=format\&n=BOitza0qvZDaIiSS\&q=85\&s=c9fd575cb270b3a1c872a6f81270344c)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/06-hesap-ozeti-en.png)

> [card] 1. Account summary
>
> Check out the total spending, current credit, last sight and registration date together.

## Follow orders

**All Orders**Lists orders only to the user you open. Check product name, total amount, payment method, status and date together. Use the search and pageing areas of the table if there are multiple records.

[![Order registration](https://mintcdn.com/zonely-a8cd49e7/f-SeEFp3HopSL-wE/images/panel/users-guide-20261025/07-siparisler-en.png?fit=max\&auto=format\&n=f-SeEFp3HopSL-wE\&q=85\&s=7b53a6f67aee7cd33ae41e05c35fbe3b)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/07-siparisler-en.png)

> [card] 1. Order registration
>
> Compare product, total amount, payment and date information.

For order details and general order management [Orders guide](https://docs.zonely.gen.tr/en/guides/orders.md) Check out.

## Open product and license operations

**Products** expand the part. In this table you will see the product, total amount, license status, renewal date and registration time of the user. Related product **three points** open the menu.

[![License management](https://mintcdn.com/zonely-a8cd49e7/f-SeEFp3HopSL-wE/images/panel/users-guide-20261025/08-urun-lisans-islemleri-en.png?fit=max\&auto=format\&n=f-SeEFp3HopSL-wE\&q=85\&s=acd732753a7296a7d109a2dfa12e9e5f)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/08-urun-lisans-islemleri-en.png)

> [card] 1. License operations
>
> View, Take Hanger and Reset Time options here.

| Option | What is used for? |
| - | - |
| **View** | Opens details of the product or license. |
| **Hanger Al/Shut Up** | Changes the hanger status of the license. The option shown varies according to the current situation. |
| **Reset Time** | The product opens the reset process. |

According to the type of product and the current state **Refresh**, **Get Processed**, **Transfer To Game** or **Move Product** Additional options may also appear. Scroll to check the description and confirmation screen of the processing you will do.

## View credit upload history

**Credit Load History** open the part. Compare the amount of credit added to the user, the type of transaction, the payment information and date in the same line. Use this information together when you examine how a upload burns the balance of the account.

[![Credit loading](https://mintcdn.com/zonely-a8cd49e7/f-SeEFp3HopSL-wE/images/panel/users-guide-20261025/09-kredi-yuklemeleri-en.png?fit=max\&auto=format\&n=f-SeEFp3HopSL-wE\&q=85\&s=b92f7daad59d39ae2d8985a7fdefc275)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/09-kredi-yuklemeleri-en.png)

> [card] 1. Credit loading
>
> Read the added credit, transaction description and date together.

**Credit Transactions** You can review other credit transaction records from the section. The blank list appears in a history section that does not contain registration.

## Open support and other pastes

**Opened Requests** In the section, this user is involved in support issues. Check the header, category, status and date of the topic. For the details of support operations [Live Support](https://docs.zonely.gen.tr/en/guides/live-support.md) Go to the guide.

[![Support Request](https://mintcdn.com/zonely-a8cd49e7/f-SeEFp3HopSL-wE/images/panel/users-guide-20261025/10-destek-talepleri-en.png?fit=max\&auto=format\&n=f-SeEFp3HopSL-wE\&q=85\&s=72eb5573fbc18bcefa766f9f6b039907)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/10-destek-talepleri-en.png)

> [card] 1. Support request
>
> Check the user’s open topic, category, status and date.

> [accordion] Other past sections
>
> | Chapter | Shown records |
> | - | - |
> | **Credit Transactions** | Credit transactions for the user |
> | **Check History Used** | User’s checks |
> | **Opened Applications** | The pronunciation sent from this account |
> | **Login History** | Login records of the account |
>
> Open the list by expanding the relevant header. Every past is shown according to the user you open the management screen.

## Create new user

Go to the list **Add User** Press the button. Enter the username, email address and password; type the password again. Complete other account areas that appear and create user with the registration button under the screen. Then check the list by calling the new account.

[![New user name, email of the Account](https://mintcdn.com/zonely-a8cd49e7/f-SeEFp3HopSL-wE/images/panel/users-guide-20261025/11-kullanici-ekle-en.png?fit=max\&auto=format\&n=f-SeEFp3HopSL-wE\&q=85\&s=0ad6cb3651d0a60a785902f647060db4)](https://docs.zonely.gen.tr/images/panel/users-guide-20261025/11-kullanici-ekle-en.png)

> [card] 1. New user name
>
> Type the name of the account that will be created.

> [card] 2. Email of the account
>
> Enter the email address of the user.

## Seasons in the user profile

Profile **Seasons** The tab shows the user’s ranking and statistics. User in his profile **Season Ticket** You can follow the progress and rewards from the tab.

[Open profile and season guide →](https://docs.zonely.gen.tr/en/guides/seasons.md#profilde-sezonlar)


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